Incident Investigation & Learning
What we deliver
Rapid response investigations (0–72h): immediate on-site support, evidence stabilisation, fast fact pattern
Evidence & timeline reconstruction: interviews, documentation review, work history/logs, sequence-of-events
Root Cause Analysis facilitation: 5-Why, cause trees, ICAM-style structured analysis
Technical forensics: mechanical, EC&I, process troubleshooting to isolate technical contributors
Metallurgical / failure analysis: lab coordination + interpretation (fracture, wear, corrosion, heat treatment)
Defensible reporting: executive + technical report, complete evidence pack, clear conclusions
Preventing recurrence (risk reduction)
Barrier & critical control failure analysis: bowtie-aligned control gaps and performance failures
Corrective action design: risk-ranked actions with owners, due dates, and evidence requirements
Effectiveness reviews: verify fixes work and controls perform (not “paper close-out”)
Regulatory / insurer support: reporting packs and technical substantiation where required
Systems, tools & enablement
Investigation governance toolkit: standards, templates, QA checks for consistent quality
Action tracking & visibility: dashboards, close-out governance, exception reporting
Lessons learned system: themes, repeat-event analytics, playbooks and controls library
Capability & resourcing
Training: investigator training, interviewing, evidence quality, RCA methods
Coaching: leaders and engineers coached to run strong RCAs and close actions
Surge capacity: embedded investigators, high-potential event surge teams, independent chair, specialist SMEs